Thanks for shopping at theginambassador.com.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card via Stripe
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping costs will only be refunded if the item is faulty or not as described.
If you have any questions on how to return your item, please contact us.